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When creating your product, it is important to know what kind of tools you need to build the product. This is not only for the physical product, but we also mean the production process as well as the process right before the final sale has been done. Now there are a lot of companies that offer user centered design when creating new products or services for new customers. The reason a lot of companies work with this trend, is that building satisfaction with your customers throughout the user process they must use, will only build even more trust with them, and create a more loyal following. How does this work?You might be unsure of how this exact process of the user centered design will be implemented inside the company or product. This to create the best possible options for the betterment of the customer journey of the customer. Most of the time the designers of the product ask for influence of the users. The users of the product will then answer on how they would like the products to look like or to feel like or even regarding its price. One of the most known companies of using the user centered design to its maximum capability, was the IDEO in Chicago. They created a concept in which low income students could get a better grip on their finances with the app supplied by the company. The three most important things to keep in mind.When interested in using user centered design for the betterment of the customer journey of your own customer, it is important that you factor in three rules that you always live by. These three rules are as follows: Who exactly is my user? What are the current problems that they have? Lastly, what are those problems about? By keeping these three steps in mind, it is easier for you to prepare and act accordingly towards the received feedback. It is then easier to work with the feedback to implement it right back into the product. |
